Privacy Policy

The aim of personal data management regulations (hereafter – Regulations) together with Terms and Conditions is to regulate personal data management in Octa Exchange. The purpose of regulations – is to inform you about kinds of personal information we may collect about you, purpose and disclosure of personal information to third parties.

Use And Gathering Of Your Personal Information

The following are personal information we collect:

  • Name
  • E-mail address
  • IP address, Browser and Operating System information
  • Your trades

Octa Exchange will gather and process your personal information to proceed the following:

  • To open personal account on the Octa Exchange website
  • To be able start trading, depositing and withdraw digital assets
  • To communicate with you on the trading issues you may have
  • To perform analysis on Octa Exchange website
  • To use it for regulatory purposes which may arise, such as Fraud and Money Laundering Prevention

Use Of Cookies

Browser feature as cookies are stored in user’s computer and are being used to hold information about the user on specific website. Octa Exchange gathers this information in order to monitor effectiveness and data of the site. It allows us to make qualitative analysis on how website works, where customers might struggle and determines overall performance of the website. By using third party service we have better understanding on customer behavior, what pages are browsed and general transaction information. Information gathered by third party is linked to what Octa Exchange gathers generally about you. Please note that third party is restricted to use your data other than providing information to us. By using our website, you agree that we use cookies described above.

Use Of Ip Addresses

Octa Exchange collects information about your IP address, Browser and Operating system. This statistical information is used by system administrators to detect patterns and browsing actions.

Disclosure Of Personal Data

Octa Exchange uses personal data as mentioned in this Privacy Policy act or/and permitted by Law.

Your personal information is accessible to our agents, representatives, business contractors, service providers for limited purposes mentioned above.

We may use your personal information with law enforcements or other agencies if law requires.

Third Parties can access and have personal information but only as regulated by us and to carry out services they are performing to Octa Exchange.

Your Rights Of Personal Information

You have all rights to access your information on the Octa Exchange website, to require updates and corrections to it. You can do so by contacting our support team at [email protected]. Our support team will communicate and update your request.

You have all rights of requesting information to be deleted and access to your account deactivated. You can do so by contacting our support team at [email protected] request will have immediate attention and we will delete your personal and account information.

Phishing And Email Scams Disclaimer

Octa Exchange is not partnered with any agents or representatives who claims to be able to solve issues for money on your accounts. Octa Exchange provides customer service free of charge and it is only provided on the website.

Contact Us

If you have any questions, feedback specifically regarding our Privacy Policy, please do not hesitate to contact us at [email protected].