We understand that you may have questions regarding our contracts, cancellation policies, and other important details. Below, we have compiled a list of frequently asked questions to provide you with the necessary information. If you can't find the answer you're looking for, please don't hesitate to contact our support team.
What is Octa Exchange.in ?
Octa Exchange is a AI-backed Cryptocurrency Cloud Mining Company. The company provides modern, high-efficiency platform rental services for Bitcoin mining. We guarantee an instant connection, access 24/7, operation without any interruptions, real-time mining monitoring, easy-to-use and secure platform as well daily mining outputs.
Is crypto currency mining profitable?
Cloud mining profitability depends on various factors such as the current price of cryptocurrencies, mining difficulty, maintenance fees, and the duration of the mining contract.
At our cryptocurrency cloud mining company, we leverage AI technology to enhance profitability. Our AI-backed mining operations employ advanced algorithms and machine learning to optimize mining efficiency, adapt to changing market conditions, and maximize returns for our users. This intelligent approach sets us apart by continuously improving our mining strategies and increasing the chances of profitability in the dynamic cryptocurrency mining landscape.
Cryptocurrency Mining is the best long-term investment you can choose at the current time.
Can I withdraw my mined coins anytime?
If you reached the minimum of 0.0001 BTC you are able to withdraw your earnings instantly. Please note that we only pay out in BTC.
How long does the cloud mining contract last?
Our cloud mining contracts have a duration of 1 year from the date of purchase. During this time, you can enjoy the benefits of our mining infrastructure and receive regular payouts based on your mining activities.
Can I cancel my cloud mining contract before its expiration?
Yes, you have the option to cancel your cloud mining contract at any time. However, please note that a cancellation fee of 20% of the remaining contract value will apply. The fee covers administrative costs, equipment depreciation, and potential loss of revenue.
How do I cancel my cloud mining contract?
Please log in to your account and press on "My contracts". There you will find a "Cancel" button directly next to every contract. Please press and follow the steps
What happens after my cloud mining contract expires?
Once your cloud mining contract reaches its expiration date, it will be automatically terminated. You will no longer have access to our mining infrastructure, and payouts will cease accordingly. You may consider purchasing a new contract to continue mining operations.
Can I upgrade or downgrade my cloud mining contract?
At this time, we do not offer the ability to upgrade or downgrade your cloud mining contract. However, you have the option to purchase additional contracts or adjust your mining strategy to meet your evolving needs.
Will I receive any payouts if I cancel my contract before its expiration?
Yes, you will receive payouts for the mining activities that occurred up until the cancellation date. These payouts will be credited to your account balance according to our regular payout schedule.
Are there any additional fees?
Our service doesn’t claim any additional fees for orders payment or crypto withdrawals.
Is it allowed to have more than one account?
It is strictly forbidden to have multiple accounts .
Which payment methods are available
We currently accept the following payment methods:
Cryptocurrency: Bitcoin, Ethereum, Litecoin, Tether (USDT)
Credit/Debit Card (Visa and Mastercard)
Can I earn without buying a contract?
You can join our affiliate program.
The more people buy contracts with your code - the more mining capacities you have. You get 7% of their purchase on your account furthermore you earn on Level 2 & 3. More infos on our affiliate page.
How frequently will I receive my mining outputs?
Mining outputs are automatically added to your account balance every 10 minutes. The schedule is not fixed and can change depending on the block size and difficulty of mining at the moment.
Where can you see your mining status?
You can view the mining outputs in your personal account (Mining Outputs page).
Do you support Two-Factor Authentication?
Yes, we do support Two-Factor Authentication! We have worked hard on bringing this integration to our customers for maxiumum security of their accounts.
Where can I buy Bitcoins ?
Bitcoin can be purchased many different ways! We can't explain everything here, so we found this little article for anyone who wants to start purchasing Bitcoin: https://bitcoin.org/en/buy.
My hashrate does not change, but daily payments are always different - why is it so?
The Bitcoin network is arranged in such a way that the more participants join the mining, the more complicated becomes the “complexity” of mining new coins. Each day this characteristic changes in one way or another, and it affects a certain number of daily payments. You can track the difficulty settings at any time by using this link: https://blockchain.info/charts/difficulty